1. Introduction
Funding Yield OS ("FYOS", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our analytics platform.
By using FYOS, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.
2. Data We Collect
We collect the following types of information:
2.1 Account Information
- Email address: Used for account creation, authentication, and communication
- Password: Stored in hashed form using industry-standard algorithms
- Account metadata: Creation date, subscription status, last login
2.2 API Keys
- Exchange API keys: If you choose to connect exchange accounts, your API keys are stored encrypted
- Key permissions: We record the permissions associated with your API keys
Important: We recommend using read-only API keys. FYOS does not execute trades on your behalf and does not require trading permissions.
2.3 Usage Data
- Access logs: IP addresses, browser type, pages visited, timestamps
- Feature usage: Which tools and features you use
- Session data: Duration, navigation patterns, interactions
2.4 Billing Information
- Payment method: Processed and stored by Stripe (our payment processor)
- Billing address: Required for tax and compliance purposes
- Transaction history: Records of your subscription payments
3. How We Use Your Data
We use your information for the following purposes:
3.1 Platform Operation
- Authenticate your identity and manage your account
- Provide access to our analytics and tools
- Process your subscription and payments
- Send transactional emails (receipts, password resets, security alerts)
3.2 Service Improvement
- Analyze usage patterns to improve our features
- Identify and fix bugs or performance issues
- Develop new features based on user needs
- Conduct internal research and analytics
3.3 Communication
- Respond to your inquiries and support requests
- Send important service announcements
- Notify you of changes to our terms or policies
We do not sell your personal information or use it for targeted advertising.
4. API Key Security
If you connect exchange accounts via API keys, we take the following security measures:
- Encryption: All API keys are encrypted at rest using AES-256 encryption
- Access control: API keys are only decrypted when needed for data fetching
- No trading: FYOS does not execute trades on your behalf
- Minimal permissions: We only need read-only access to fetch position and funding data
We strongly recommend creating API keys with read-only permissions and no withdrawal capabilities. FYOS will never request or require trading or withdrawal permissions.
5. Third-Party Services
We share data with the following third-party services:
5.1 Stripe (Payment Processing)
Stripe processes all payments and stores your payment method information. Stripe's handling of your data is governed by their Privacy Policy.
5.2 Infrastructure Providers
We use cloud hosting providers to run our platform. These providers have access to server infrastructure but not to decrypted user data.
5.3 Analytics
We may use privacy-respecting analytics tools to understand how users interact with our platform. We do not use invasive tracking or share analytics data with advertisers.
6. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations:
- Account data: Retained while your account is active
- Usage logs: Retained for up to 12 months
- Billing records: Retained for 7 years for tax compliance
- API keys: Deleted immediately upon your request or account closure
When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
7. Data Security
We implement industry-standard security measures to protect your information:
- Encryption in transit: All connections use TLS 1.2 or higher
- Encryption at rest: Sensitive data is encrypted using AES-256
- Access controls: Strict access controls limit who can access data
- Password hashing: Passwords are hashed using bcrypt or Argon2
- Regular audits: We conduct regular security reviews
While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your data:
8.1 Access
You can request a copy of the personal data we hold about you.
8.2 Correction
You can request that we correct inaccurate or incomplete data.
8.3 Deletion
You can request that we delete your account and associated data. To delete your account, contact us at privacy@fyos.pro.
8.4 Data Export
You can request an export of your data in a machine-readable format.
8.5 Withdrawal of Consent
Where processing is based on consent, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@fyos.pro.
9. Cookies
We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or third-party advertising cookies.
- Session cookies: Required for authentication
- Preference cookies: Remember your settings
10. International Data Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for any international data transfers.
11. Children's Privacy
FYOS is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. We will notify you of significant changes via email or through the platform.
13. Contact
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@fyos.pro.